"Measure twice, cut once" could be a slogan of BEI, because our values is great results are more important than turning patients on a conveyor belt.
Part of this analysis happens while the patient is waiting?
Yes, they sit there and think, “They’ve forgotten about me,” but meanwhile one or two employees are working only on them. Then the doctor comes and they start to think, “Sigizmund came after me and has already left, but I’m still here for some reason.” Yes, one person has finished while another is still there, but this is because people have different illnesses of a different severity.
Then why with this fictitious Doctor N is everything so quick and efficient? Tsk-tsk!
Well, that’s a doctor for whom you’re just a checkmark, come and gone. We are really anxious for these patients. For us, the reputation of giving people great results is more important than turning them out on a conveyor belt. And yes, sometimes there is that feeling that there are a lot of people here and it’s kind of chaotic, but it’s actually a well-oiled machine. In order to do quality, meaningful work, the principle of flying by the seat of your pants isn’t the best possible method. Sometimes we even have to repeat the same tests.
I’ve heard that after an exhausting workday you come home, and instead of relaxing with your family, you’re still writing charts until midnight.
The bulk of the preliminary and final work happens behind-the-scenes. A movie gets filmed, but then it takes a long time to edit. After everyone is gone, the doctor continues to work with the data from your visit, so that we can work accurately and intelligently on your next visit. And when you come again, my function is to determine our common goal, whether that’s visual acuity, improvement of retinopathy, a decrease in intraocular pressure, improvement of the field of vision, why you have dry eyes, etc. In short, we figure out if the treatment method worked out like we planned. You aren’t always able to achieve the desired result in one fell swoop. Sometimes you have to try drops before opting for stronger methods, or change medications that aren’t seemingly related to your eyes, or go to another type of specialist. And often an additional analysis of the situation occurs after the patient has already left.
I have this perception that there are patients who, to put it lightly, are indifferent to the technical equipment and the qualifications of the doctor and their team, because “all doctors are about the same, so the best ones are the fastest.” Is that true?
Yes, and, “Doctor, I don’t need all this! I’m fed up. I’m going somewhere else.” And really they just go to whoever is the fastest, but within a few months or years the problems return, already very difficult to solve but sometimes too late. In this case, the question “Why does it take so long?” negates itself. You always need to check out the office of any doctor to see what the staff is like, the equipment, and look at the doctor’s diplomas. It affects your life, or at least the quality of your life. We have a reputation with people for always going the extra mile. You could use a retinal camera from 20 years ago, but no, we spend hundreds of thousands of dollars in order to have the latest cameras and most exact data, and this offers the best results.
So the patient, unaware that what’s going on, sits there bored. And like everyone else who doesn’t like to read on their phone, I get it. If there were karaoke and movies, it’d be a piece of cake.
Yes, and that’s the thing with modern ophthalmology – it isn’t a piece of cake. I, for example, am not an optometrist. I cannot do all the work. People come in and say, “Give me glasses. I’m not interested in anything else.” I’m sorry, no. If you come to me, I have a responsibility to treat your optic nerve, your early-stage cataracts, and many other things, and if we don’t honestly examine your eyes, that’s simply negligence. Therefore, when you go to the ophthalmologist, be it once every three months or six – please, at least take care of yourself. The time you spend in the office is time that we spend on you.
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Well, we continue our question-answer column with Dr. Arthur Benjamin about high-science and pseudoscientific myths in the treatment of stye. By the way, what is stye, and how dangerous could be a quick kiss on the infected eyelid. Read on!
Can you please articulate what constitutes good medical treatment? It requires an entire infrastructure, consisting of reliable staff of experienced and well trained workers, as well as, having accessible office with proper diagnostic equipment, which will allow to diagnose various medical conditions. Last but not least, is having a well-educated, experienced Doctor, who loves what he does and he is always in the process of self-improvement.
We’re thrilled to share this Fairmont Post feature on Dr. Arthur Benjamin, highlighting his expertise in LASIK, cataract surgery, and advanced vision correction. At Benjamin Eye Institute, our commitment to precision, innovation, and personalized care makes us a trusted destination for world-class eye treatment.
At Benjamin Eye Institute, your vision is our priority. From the moment you walk through our doors, you’ll experience a warm, welcoming environment designed to make you feel comfortable and confident in your care.
We’re delighted to welcome Dr. Tamar Kaloustian to our Benjamin Eye Institute family! Dr. Tamar brings a unique blend of expertise, warmth, and dedication to patient care, making her a wonderful addition to our team.
At Benjamin Eye Institute, we believe in providing more than just eye care—we deliver life-changing experiences. Our mission is to blend expert medical treatment with personalized care, ensuring that every patient feels valued and receives the best results possible. From advanced diagnostic tools to cutting-edge surgery techniques, our clinic is designed to offer world-class eye care for every individual. But don’t take our word for it! Hear directly from our patients who have experienced firsthand what makes our practice stand out.
Interview with Dr. Arthur Benjamin: My journey into ophthalmology began with a fascination for how the eye works and the profound impact vision has on our daily lives. The opportunity to help restore and improve vision for my patients has been incredibly rewarding. Over the years, I’ve seen the field evolve with new technologies and treatments, and it’s been exciting to be at the forefront of these advancements. I spare no expense, time, or effort to stay relevant in the field, constantly investing in new surgical techniques, materials, and equipment. It’s not just about my own training; my entire staff, from technicians to surgical coordinators and front desk personnel, undergo continuous training to ensure we provide the best care possible.
Explore genuine patient testimonials that highlight the exceptional care at Benjamin Eye Institute. From state-of-the-art technology to personalized treatments, find out why our clinic is highly recommended for comprehensive eye care.
